Last updated: August 2026
These Terms of Service ("Terms") govern your access to and use of FlipItDigital ("FlipItDigital", "we", "us", or "our"), the digital marketplace operated at flipitdigital.com.
By creating an account, accessing, or using FlipItDigital, you acknowledge that you have read, understood, and agreed to these Terms in full. These Terms apply to all users of the platform, including buyers and sellers.
All payments made through FlipItDigital are held in escrow and are not released to the seller until the buyer confirms successful receipt of the purchased product or service. This system is intended to provide transaction protection while the order is being completed and reviewed.
If a seller is unable to deliver the purchased product or service for any reason, including but not limited to account unavailability, service failure, inability to provide the purchased product, or other product-related issues, the transaction may be cancelled.
In such cases, the amount paid by the buyer will be credited to the buyer's Profile Balance, which can be viewed through the Profile section of their account.
Amounts credited to a buyer's Profile Balance are withdrawable, subject to the following deductions where applicable:
No FlipItDigital commission deduction will apply if the buyer uses the credited Profile Balance to purchase another product or service directly through FlipItDigital.
FlipItDigital is not responsible for covering, absorbing, reimbursing, or otherwise compensating users for fees or deductions imposed by payment providers, payment platforms, or other applicable service providers.
Buyers are expected to confirm receipt of a product or service promptly after delivery.
If a buyer receives the purchased product or credentials but does not confirm the order and does not raise a complaint or dispute within 3 to 4 hours of delivery, FlipItDigital reserves the right to automatically confirm the order on the buyer's behalf.
Once the order is automatically confirmed, the seller's payment will be released to their Wallet and placed under the Floating Balance, subject to the applicable Insurance Period.
Buyers should therefore inspect and test the delivered product or account promptly after receiving it and raise any issue within the applicable timeframe.
Buyers are strongly advised to record the complete transaction process, beginning from the point of payment and continuing through the receipt of credentials and the successful login and verification of the purchased account or product.
Video or screen-recorded evidence may significantly assist the buyer in the event of a dispute.
For manual deliveries, buyers should confirm the expected credential-delivery time with the seller and begin recording from the moment the credentials are received through the login attempt and initial verification.
Failure to provide relevant evidence may affect the outcome of a dispute, particularly where the circumstances of the transaction cannot otherwise be independently verified.
If a dispute arises, the buyer must submit all relevant evidence to the FlipItDigital Dispute Resolution Team through the Contact Support section of their Profile.
Where the buyer provides clear and sufficient evidence that the credentials supplied by the seller were incorrect, invalid, or non-functional at the time of delivery, FlipItDigital may resolve the dispute in the buyer's favor.
Buyers are expected to provide accurate information and cooperate with any reasonable requests made during the investigation.
FlipItDigital's Dispute Resolution Team may require a minimum of 7 to 8 business days to investigate and resolve a dispute, depending on its complexity, the availability of evidence, and the cooperation of the parties involved.
All buyers are subject to FlipItDigital's platform rules and policies.
Violations of these Terms may result in warnings, restrictions, suspension, permanent suspension, or other sanctions as described in Section 3 — Platform Violations & Sanctions.
Sellers will not receive payment for an order until the buyer explicitly confirms successful receipt of the product or service, or until the order is automatically confirmed by FlipItDigital in accordance with Section 1.4. Following confirmation, the payment will enter the applicable Insurance Period before becoming available for withdrawal.
Following order confirmation, the payment will be reflected in the seller's FlipItDigital Wallet. During the applicable Insurance Period, the funds will appear under the "Floating Amount / Balance" section of the Wallet and will not be available for withdrawal.
The Insurance Period may vary depending on the product or service category and will be clearly displayed where applicable at the time of listing and/or purchase. Once the Insurance Period has ended, the funds will be transferred from the Floating Balance to the seller's available Wallet Balance. A notification may be sent to the seller confirming that the funds have become available for withdrawal.
Once funds have been transferred to the seller's available Wallet Balance, the seller may request a withdrawal through the Wallet section of their Profile. All withdrawals are subject to applicable transaction fees charged by the selected payment method, payment platform, or financial service provider. Additional withdrawal requirements, verification requirements, or restrictions may apply where required by FlipItDigital or the relevant payment provider.
If a buyer does not confirm an order and does not raise a complaint or dispute within 3 to 4 hours of delivery, FlipItDigital may automatically confirm the order. Following automatic confirmation, the payment will be released to the seller's Wallet under the Floating Balance, where it will remain until the applicable Insurance Period concludes. Sellers are strongly encouraged to retain proof of delivery, including relevant communications and delivery records, to support the transaction if a dispute or investigation subsequently arises.
If a seller is unable to fulfill an order due to account issues, service unavailability, inability to provide the purchased product, or any other reason, the transaction may be cancelled. The buyer's payment will then be returned to the buyer's Profile Balance in accordance with Section 1.2. The seller will not receive payment for an order that has not been successfully fulfilled.
If a dispute is raised during the Insurance Period, the Floating Balance associated with the relevant order will remain frozen until the dispute has been resolved. Sellers are required to provide all relevant evidence requested by the FlipItDigital Dispute Resolution Team through the Contact Support section of their Profile. This may include, but is not limited to:
Sellers are expected to cooperate throughout the dispute-resolution process and should retain appropriate records of their transactions and deliveries. FlipItDigital's Dispute Resolution Team may require a minimum of 7 to 8 business days to investigate and resolve a dispute.
Sellers may list products or services on FlipItDigital without completing identity verification at the time of listing. However, sellers must successfully complete the required identity verification process before they can receive or withdraw payouts. The verification process may include submission of:
A seller who fails to complete the required verification will not be permitted to receive or withdraw applicable payouts. FlipItDigital may also require additional verification where necessary for security, fraud prevention, compliance, dispute resolution, or other legitimate platform purposes.
All sellers are subject to FlipItDigital's platform rules and policies. Violations of these Terms may result in warnings, restrictions, suspension, permanent suspension, payout suspension, or other sanctions as described in Section 3 — Platform Violations & Sanctions.
Sellers are required to reasonably cooperate with FlipItDigital management and the Dispute Resolution Team when requested in connection with an order, dispute, investigation, or other platform-related matter. The following actions may constitute a violation:
Failure to cooperate may result in a refund of up to 100% of the original order amount to the buyer, depending on the circumstances, evidence available, and severity of the seller's failure to cooperate.
Sellers are expected to provide reasonable assistance and support to buyers in relation to the purchased product or service where such assistance is reasonably required or forms part of the seller's offered service. The following may result in seller liability:
Depending on the circumstances, FlipItDigital may issue a refund of up to 100% of the original order amount to the buyer.
If a buyer loses access to a purchased account because the seller, original owner, or another person associated with the account recovers, reclaims, or otherwise takes control of the account through the game's support service or by any other method, the seller may be held responsible. Where the evidence supports the buyer's claim, FlipItDigital may issue a refund of up to 100% of the original order amount. The final outcome will depend on the circumstances of the case and the evidence provided by the buyer and seller.
If an account is suspended by the game's administration specifically due to the fact that the account was purchased or sold, FlipItDigital may issue a refund of up to 50% of the original order amount. Sellers are responsible for advising buyers, where reasonably possible, on appropriate measures that may reduce the risk of the account being detected, flagged, restricted, or suspended due to its transfer or purchase.
If the seller can provide sufficient evidence that the buyer was properly advised and the buyer subsequently acted contrary to those instructions, including by taking actions that contributed to the account's suspension, FlipItDigital may determine that responsibility lies with the buyer. In such circumstances, no refund may be issued to the buyer. The final refund amount, if any, will be determined by FlipItDigital based on the circumstances and available evidence.
Any in-game purchases made by a buyer after purchasing an account are made entirely at the buyer's own discretion and risk. If a buyer makes an in-game purchase after acquiring an account and the account is subsequently recovered, suspended, restricted, lost, or otherwise becomes inaccessible or unusable, the seller will not be responsible for reimbursing the buyer for those subsequent in-game purchases. The decision to make additional purchases on a recently acquired account is solely the buyer's responsibility.
Where a listing specifically states that the account's in-game store may be used, buyers are advised to wait at least 10 days after purchasing the account before making in-game purchases. This waiting period is recommended to reduce the risk of the game's administration detecting or flagging the account as having recently been purchased or transferred. Failure to follow this recommendation does not automatically create liability for the seller, particularly where the seller has fulfilled the original order and provided any required warnings or instructions.
Where these Terms refer to "suspension of payouts," this means that both the seller's Floating Amount / Balance and Available Balance will be fully frozen. No withdrawals or transfers of the affected funds will be permitted until the suspension is lifted by FlipItDigital.
Where an account is permanently suspended and an active dispute exists at the time of suspension, the user's funds may be placed on hold. The user may be required to complete the identity re-verification process within the applicable timeframe in order to claim any remaining eligible balance. FlipItDigital reserves the right to extend the applicable timeframe at its discretion in cases involving serious misconduct, fraud detection, suspected financial crime, or ongoing legal or financial investigations.
The following actions constitute a violation:
Sanctions: First / unintentional violation — Temporary suspension of the account. Repeated violations — Permanent suspension of the account and suspension of payouts.
The following actions constitute a violation:
Sanctions: First violation — Deletion of the fake or fraudulent review(s). Repeated violations — Suspension of the account without suspension of payouts.
All reviews, including deleted reviews, may be permanently retained within FlipItDigital's internal systems and may be used as evidence during dispute resolution, investigations, or enforcement proceedings.
The following actions constitute a violation:
Sanctions: First / unintentional violation — Temporary suspension of the account. Repeated violations — Permanent suspension of the account and suspension of payouts.
The following actions constitute a violation:
Sanctions: First / unintentional violation — Temporary suspension of the account. Repeated violations — Permanent suspension of the account and suspension of payouts.
The following actions constitute a violation:
Sanctions: First / unintentional violation — Temporary suspension of general chat access. Repeated violations — Suspension of the account without suspension of payouts.
The following actions constitute a violation:
Sanctions: Temporary or permanent suspension of the account without suspension of payouts, at FlipItDigital's discretion, based on the severity, frequency, and circumstances of the violation.
The following actions constitute a violation:
Sanctions: First violation — Formal warning may be issued where appropriate. Repeated or serious violations — Suspension of the account without suspension of payouts, or other sanctions deemed appropriate by FlipItDigital. Serious financial fraud may also result in permanent suspension and may be subject to the policies described in Section 5.
The following product categories are strictly prohibited on FlipItDigital. Listing, selling, distributing, or attempting to sell any prohibited product or service may result in immediate enforcement action. FlipItDigital administration reserves the right to inspect, review, restrict, remove, or otherwise take action against any product or listing on the platform at any time.
Selling any product obtained through illegal methods is strictly prohibited, including but not limited to products obtained through:
Sanctions: Permanent suspension of the account. If an active dispute exists at the time of suspension, the user must complete the identity re-verification process within 60 days to claim any remaining eligible balance. FlipItDigital reserves the right to extend this period in cases involving serious misconduct, suspected fraud, or an ongoing investigation.
Providing training, guides, tutorials, instructions, tools, or other information relating to illegal activities is strictly prohibited. This includes, but is not limited to, information relating to:
Sanctions: Permanent suspension of the account. If an active dispute exists at the time of suspension, the user must complete the identity re-verification process within 60 days to claim any remaining eligible balance. FlipItDigital reserves the right to extend this period in cases involving serious misconduct, suspected fraud, or an ongoing investigation.
Selling, distributing, or facilitating access to unlicensed software, malware, viruses, keyloggers, or other malicious programs is strictly prohibited.
Sanctions: Permanent suspension of the account. If an active dispute exists at the time of suspension, the user must complete the identity re-verification process within 30 days to claim any remaining eligible balance. FlipItDigital reserves the right to extend this period in cases involving serious misconduct, suspected fraud, or an ongoing investigation.
Selling, distributing, or providing access to adult-oriented products or services, including pornography or sexually explicit materials of any kind, is strictly prohibited.
Sanctions: Permanent suspension of the account. If an active dispute exists at the time of suspension, the user must complete the identity re-verification process within 30 days to claim any remaining eligible balance. FlipItDigital reserves the right to extend this period in cases involving serious misconduct, suspected fraud, or an ongoing investigation.
Selling products, services, tools, or access relating to spam campaigns, unsolicited mass messaging, or mass-mailing operations is strictly prohibited.
Sanctions: Permanent suspension of the account. If an active dispute exists at the time of suspension, the user must complete the identity re-verification process within 30 days to claim any remaining eligible balance. FlipItDigital reserves the right to extend this period in cases involving serious misconduct, suspected fraud, or an ongoing investigation.
Selling products or services related to gambling, casinos, betting platforms, or associated tools is strictly prohibited.
Sanctions: Permanent suspension of the account. If an active dispute exists at the time of suspension, the user must complete the identity re-verification process within 30 days to claim any remaining eligible balance. FlipItDigital reserves the right to extend this period in cases involving serious misconduct, suspected fraud, or an ongoing investigation.
Holding lotteries or sweepstakes, or selling products or services represented as random, mystery-based, chance-based, or otherwise dependent on an undisclosed random outcome is strictly prohibited.
Sanctions: First violation — Formal warning may be issued. Repeated violations — Permanent suspension of the account and suspension of payouts.
By registering for and using FlipItDigital, users consent to the collection, processing, and storage of information provided during registration, identity verification, transactions, communications, and other platform activities, subject to applicable law. This information may include, but is not limited to:
FlipItDigital permits the sale of accounts and digital assets that may inherently contain personal profile information where such assets are legitimately owned or controlled by the seller and their sale is otherwise permitted under FlipItDigital's rules. The sale, distribution, or listing of third-party personal data is strictly prohibited. This includes, but is not limited to:
Such activity will be treated as a serious violation and may result in enforcement under Section 4 and/or other applicable sections of these Terms.
FlipItDigital reserves the right, subject to applicable law, to use information held regarding a user as evidence where that user is determined or reasonably suspected to have engaged in fraud, scamming, financial misconduct, or other illegal or deceptive activity in connection with the platform. Such information may include:
Such information may be used for internal investigations, dispute resolution, fraud prevention, enforcement, or other legitimate purposes.
In cases involving confirmed fraud, scamming, financial fraud, or other serious unlawful conduct, FlipItDigital reserves the right to pursue legal remedies against the responsible individual in their country of residence or any other jurisdiction where appropriate. Information collected and retained by FlipItDigital, including identity-verification documents, transaction records, communications, and other relevant evidence, may be provided to appropriate legal, regulatory, law-enforcement, or judicial authorities where permitted or required by applicable law. FlipItDigital's decision to pursue legal action will be determined at its discretion based on the severity, nature, evidence, and circumstances of the violation.
Each dispute between a buyer and seller is reviewed individually based on the specific circumstances, evidence, and conduct of the parties involved. Accordingly, the final determination of a seller's responsibility, including any applicable refund or compensation, may differ from the examples or guidelines described in these Terms.
Any agreements, arrangements, instructions, or commitments established between the buyer and seller before or during the transaction may be taken into consideration when reviewing a dispute.
FlipItDigital reserves the right to make the final determination regarding the outcome of a dispute based on the available evidence, circumstances of the transaction, conduct of the parties, and applicable FlipItDigital policies. The refund amounts and outcomes described in these Terms should therefore be understood as general guidelines rather than guaranteed outcomes.
By registering for, accessing, or using FlipItDigital, you acknowledge that you have read and understood these Terms and agree to comply with them.
Failure to comply with these Terms, platform rules, or applicable policies may result in the removal of listings, restrictions on account functionality, suspension, permanent suspension, withholding or suspension of payouts, cancellation of transactions, refunds, or other enforcement measures as determined by FlipItDigital.
FlipItDigital reserves the right to update, modify, expand, or otherwise amend these Terms and its platform policies when necessary. Continued use of FlipItDigital following the publication of updated Terms constitutes acceptance of the revised Terms.
For any questions about these Terms, open a support ticket and a support agent will be with you shortly.